Gnosio user manual

Who uses Gnosio?

• HOA Board Members use Gnosio to instantly view reports about repairs. They quickly get an accurate status of all repairs for every property that is managed. They assign new tasks to different contractors or staff members, and Gnosio automatically contacts everyone with the right work orders so you don't have to.
• Owners and employees of the management company use Gnosio every time a condo owner, tenant or property owner calls with a service request. All requests are tracked and remembered by Gnosio until fully resolved.
• Contractors get work orders that are automatically faxed from Gnosio and they can log into Gnosio to let you know when tasks are done. They can update the status on issues, add comments, and link tickets to other open issues.
• Condo owners, tenants, and property owners -- use Gnosio by logging in to type their own work requests or to comment on existing work requests which may concern them. Every request and comment is logged. Everyone can always check back to see the status of any issue concerning their property -- 24 hours a day!

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